Jeff Sauro

Expert

…king statistical concepts understandable and actionable. Jeff has published over fifteen peer-reviewed research articles and presents tutorials and papers regularly at the leading Human Computer Interaction conferences: CHI, UPA and HCII and HFES. He is author of four books including the recent: Quantifying the User Experience: Practical Statistics for User Research. He has worked for GE, Intuit, PeopleSoft and Oracle. Jeff is the principal of Me…

Luke Wroblewski

Expert

…books (Mobile First, Web Form Design, and Site-Seeing: A Visual Approach to Web Usability) in addition to many articles about digital product design and strategy. He is a consistently top-rated speaker at conferences and companies around the world, and a co-founder and former board member of the Interaction Design Association (IxDA). Previously, Luke was the lead user interface designer of eBay Inc.’s platform team, where he led the strate…

Indi Young

Expert

…in many industries, including higher education, and has seamlessly embedded with teams at multi-national organizations as well as with tiny start-ups. Clients are pleased with the efficient way Indi engages and with the tremendous knowledge she imparts to team members. Indi blogs at www.indiyoung.com, where you can also find links to helpful articles and presentations she has written over the years, and you can follow her on Twitter @indiyoung….

Peter Jones

Expert

…are.com. Peter is also associate professor at Toronto’s OCAD University, where he is a senior fellow of the Strategic Innovation Lab and teaches in the Strategic Foresight and Innovation MDes program. Peter previously published We Tried to Warn You (Nimble Books, 2008) and Team Design (McGraw-Hill, revised in 2002). He has authored recent peer-reviewed research articles and whitepapers, available online at his blog Design Dialogues….

Aga Bojko

Expert

…stores. When she’s not planning or running studies, Aga is serving as the Managing Editor of the UX magazine, writing articles, and speaking about eye tracking and other research-related subjects at conferences worldwide. Aga holds a BS in Psychology from the University of North Carolina at Charlotte, an MS in Human-Computer Interaction from DePaul University, and an MS in Human Factors from the University of Illinois at Urbana-Champaign….

Ben Reason

Expert

…afone, Experian, and the Royal Society for the encouragement of Arts, Manufactures and Commerce. He has written articles for the NHS’s In Viewmagazine and has been featured in the International Herald Tribune. In 2009 he was voted one of the top 20 most influential designers in IKON magazine. His academic connections include SAID Business School Oxford, Cranfield Business School, Interaction Design Institute Ivrea, Köln Institute of Design,…

Andy Polaine

Expert

…ces and businesses. Andy divides his time between heading the Service Design specialism onthe MA Design and BA Design Management, International at the Lucerne School of Art and Design in Switzerland and his work as a consultant and writer. He has written over 160 articles and papers and co-authored the Rosenfeld Media book, Service Design: From Insight to Implementation. His personal site is Playpen and can be found on Twitter as @apolaine….

Dirk Knemeyer

Expert

…pecializes in the relationship between technology, markets, and human behaviour. He has published more than 100 articles in publications such as Business Week; given more than 50 speeches and presentations, including conference keynotes in Europe and the United States; and has participated on the boards of 15 organizations that include a secondary school, a wellness center, and various design and software organizations. Projects that Dirk led or…

Search Analytics survey results

Post

…ite’s search queries. If you agree, why do you think it’s so uncommon? Can you recommend any useful articles, book chapters, or books that are related to analyzing search queries? Can you recommend any useful web sites or other web-based resources that are related to analyzing search queries? Our main goal was pretty simple: we hoped to learn about the main sources of information on search analytics. With an admittedly leading ques…

39 articles (and growing)

Post

Avi Rappoport is maintaining a library of (mostly academic) articles on site search analytics. If you want to see what the field’s research minds are thinking about, this is definitely the place to start….