Kevin Cheng

Wizened product manager and author of See What I Mean

Kevin is the co-founder of Incredible Labs, where they are training a mobile personal assistant named Donna. Previously, he was a product manager at Twitter, leading the redesign of the website; the director of user experience at the gaming social network Raptr; and the designer of Yahoo! Pipes. He also co-founded the user experience web comic OK/Cancel.

He … [full biography]

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  • Kevin can help you with

    Storyboarding product ideas

    Storyboarding product ideas I help my clients map out the user journey for a product in storyboard (comic) format. This can be to validate new product ideas, help market existing ones, or simply help your work get noticed. Clients learn to apply this process without having any illustration background and can reuse the technique on any future projects.

    User experience and product management

    I come from a user experience background but have been a product manager for startups and companies such as Twitter. I can help teams understand how to deal with the blurry line between the two disciplines and in particular, help UX practitioners work more effectively with (or become) product managers.

  • Books by Kevin

    • See What I Mean

      How to Use Comics to Communicate Ideas
      published in December 2012

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  • Kevin's Biography

    Kevin Cheng

    Kevin is the co-founder of Incredible Labs, where they are training a mobile personal assistant named Donna. Previously, he was a product manager at Twitter, leading the redesign of the website; the director of user experience at the gaming social network Raptr; and the designer of Yahoo! Pipes. He also co-founded the user experience web comic OK/Cancel.

    He holds a master’s degree from University College London in human computer interaction and ergonomics, and has presented about design, comics, and augmented reality at numerous conferences including Interaction, IA Summit, User Interface Conference, UXWeek, and South by Southwest. He likes the flavor of the blue crayons the best.

    Kevin blogs at kev/null and also shares his thoughts on Twitter (@k). One day, Kevin hopes to be able to answer all questions related to design by simply referencing comic strips.