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UX Method of the Week: Learning Plan

What do you know, what don’t you know, and how are you going to learn it? A learning plan sounds like a formal concept, but really it’s just about taking the time to ask yourself where the gaps are in your current understanding of users’ needs and experiences, and how you can fill in that …

UX Method of the Week: Strategy Workshop

What is our vision for the ideal user experience, and what do we need to focus on to bring that unique experience to life? There is a special moment that’s just right for a strategy workshop, and it’s early in the process before design has been kicked off. It’s the time when optimism and interest …

UX Method of the Week: Opportunity Workshop

An opportunity workshop is a way to quickly assess what work needs to be done to improve the user experience, what’s highest priority from a business perspective, and what will have the most impact from a user perspective. Use an opportunity workshop when you find yourself having general discussions about the need for an improved …

UX Method of the Week: Project Brief

A project brief helps you get aligned on expected outcomes for a user-centered design project. Often, when a project is beginning, everyone involved has distinct ideas for what the right outcome looks like. In team discussions, it’s possible for people to express their point of view and think they’re all saying the same thing, but actually …

UX Method of the Week: Listening Tour

A listening tour helps you learn what your team’s priorities are, and how much awareness and support for UX currently exists. Especially for teams of one, knowing the priorities of others will help you identify where there are opportunities and problems to solve, and where user-centered design practices might be a good fit. A listening …

UX Method of the Week: UX Project Plan

The UX project plan helps you ask, “what work goes into designing a great user experience?” A UX project plan is your blueprint for how you’re going to conduct UX activities. Not to be confused with the overall project plan (which is usually owned by a project manager or program manager), a UX project plan helps you …

UX Method of the Week: UX Questionnaire

A user experience questionnaire is deceptively simple: it’s just a standard list of questions for you to ask yourself about a product or user experience at the start of any engagement. Why not just start working on the user experience and see where things go? In theory, if a product has a clear purpose and …

27 Weeks of UX Methods

I’m excited to announce that starting next week we’ll be kicking off a weekly series called UX Method* of the Week. The idea is simple: Each week, one method from The User Experience Team of One will be featured on twitter and on this book web site. For the featured method, I’ll ask folks to …

Tips for freelancers

Leisa Reichelt just published a really great article called 10 Tips for UX Freelancing that I wanted to pass along. Why tips for freelancers? As a part of book research, I’ve been having some illuminating conversations with UX teams of one lately. In one of those conversations @mojoguzzi (the Joe behind Regular Joe Consulting)  opened …

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