Author Archives: Louis Rosenfeld

The latest from Rosenfeld Media

The latest from Rosenfeld Media

  • talking DesignOps

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    You might know that, last November, Rosenfeld Media hosted the first conference dedicated to discussing design operations. The DesignOps Summit sold out, and we’re now planning a second edition for this fall in the US northeast.

    You might not know that we’ve organized a free monthly conference call to keep the DesignOps discussion going. We’ve held two, and our last one had 60 participants. Next one is February 15, 4-5pm ET. We’d love to have you join us too; email info@rosenfeldmedia.com to request an invitation.

    Help Defend Net Neutrality This Giving Tuesday

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    Update—November 29, 2017: thanks to you, we sold 77 books on Giving Tuesday—and raised US$385 for the Electronic Frontier Foundation! Thank you very much!


    Back in the late 1980s, when I was a student in library school, we debated what the dawning “information superhighway” should be. Some classmates saw it as a huge boon to the global economy. Others argued that “information wants to be free,” and money shouldn’t taint public access to the Internet’s information bounty.

    I’ve worked at both ends of the spectrum—as a librarian and as a publisher—and have always taken the middle road: “Information doesn’t want to be free–it just wants to be used.” Although the pendulum has swung back and forth, we’ve managed to find a middle road that works well enough for most of us.

    Until now.

    It all may change in the US if the FCC’s proposed changes to Net Neutrality are approved.

    Companies like Comcast, Verizon, and AT&T would likely transform their policies from customer-unfriendly to completely hostile to the free and open exchange of information. It could jeopardize your career, your kids’ education, free speech, independent journalism, and just about every aspect of contemporary life.

    That’s why this Giving TuesdayRosenfeld Media is donating US$5 for every book purchased to the Electronic Frontier Foundation. Please consider making a purchase—or simply donate to the EFF directly.

    I’ll leave you with links to learn about Net Neutrality and the FCC’s proposed order from two of our great nation’s most trusted and respected sources: the American Library Association and The Oatmeal. Please read them and spread the word. Thank you.

    Happy birthday to us!

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    It’s hard for me to believe that Rosenfeld Media turns 12 today. To celebrate, I thought about ordering brownies from Zingerman’s (my favorite bakery in the world). But hey, it’s more fun to share your birthday with friends.

    Here are two sweet ways to celebrate the day from wherever you are…

    Enter to win a free library pack. Yup, that’s literally the complete set of Rosenfeld Media ebooks (over 30 books) for your personal or team library. Here’s how:

    1. Tweet your answer to this question:  What one book do you wish someone would write for you, right now?

    2. Tag @RosenfeldMedia and add hashtag #Happy12thRM

    3. Tweet it out before midnight PST today, October 31st

    4. We’ll announce the results on hashtag #Happy12thRM

    Get 12% off all books in our stores today. Use the Happy12thRM code to stock up on classic design and UX titleslearn how to select the right technologies for your team, or boost your business and leadership skills.

    We’re so thankful for your support over the years. And hope our books, trainings, conferences continue to help you grow and succeed.

    What’s Impacting Your Work in Enterprise UX?

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    If you work in Enterprise UX, would you take our 3-minute user research survey below? We’re gathering an industry look into what pressing topics and trends impact your UX work in the enterprise.

    Your Input Will Shape the Next EUX Conference. Literally.

    If you check out the programs for past Enterprise UX conferences (here’s 2017’s, 2016’s, and 2015’s), you’ll see that we invest a hell of lot of effort in designing it. Dave Malouf, Uday Gajendar, Lada Gorlenko, and I will use the survey results to tailor the 2018 conference to the topics that you want most.

    One out of every ten respondents will be randomly selected to receive a free Rosenfeld Media ebook. To enter, please respond below by September 29.

    We’ll share the results in a later post so that you can see what top topics are trending right now. Thanks in advance for helping!


    Fill out my online form.

    New Book: The Right Way To Select Technology

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    I quit my career as a IA consultant because I got tired. It wore me out to hear clients gripe about their technology. How, say, SharePoint made it impossible for them to improve the customer experience. I felt bad for them. And even worse for their customers. Because once company picks its software, good bloody luck changing it.

    Book cover image for The Right Way To Select TechnologyThat’s why I’m so happy to get our newest book—The Right Way To Select Technology—out into the world. Organizations must stop falling for marketing pitches and buying the wrong technology. And stop wasting time and money. And I can’t think of better authors to tackle this than Tony Byrne and Jarrod Gingras. Their firm, Real Story Group, has been evaluating software for 16 years. They’re renowned for being technology-agnostic and fiercely independent.

    If you’re helping to choose technology for your organization, Tony and Jarrod’s book will help you make good choices. You’ll also negotiate better deals and make your users happy. It’s short, witty, and available today here at Rosenfeld Media or via Amazon. I hope you enjoy it!

    Announcing New Book: Project Management for Humans

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    Those who know me well will laugh, but I actually started out as a project manager. It was the late 80’s. I was in grad school when group projects first became the rage. But professors didn’t bother to teach us how to manage the projects they assigned us. So my teammates and I would scramble around like ants without a trail to follow. We’d duplicate each other’s work, fall behind schedule, point fingers at each other. Eventually I’d volunteer for the dreaded responsibility of tracking our projects. Except I wasn’t equipped for the role so things turned from bad to worse. I could’ve used some guidance back then. Like Brett Harned’s project management book, Project Management for Humans–that just came out today!

    Publisher holds copy of new project management book: Project Management for HumansMaybe like me, you fell by accident into project management. Or you work with project managers and yet, things feel close to coming unglued. Project Management for Humans teaches you how to recoup your time, resources and sanity. It’s a short, practical and enjoyable playbook you’ll want to read and keep handy to help you resolve problems before they mushroom into crises.

    Even if you’re a professional project manager, Brett’s project management book can help you too. It goes beyond teaching traditional systems. You’ll learn how to tackle the interpersonal challenges that can often derail a project in unexpected ways.

    Project Management for Humans is available in paperback and four ebook formats. You can order from the Rosenfeld Media store for the best deal—or buy from Amazon. I hope you’ll enjoy it!

     

    New Book Out Today: Designing Agentive Technology

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    The timing for our newest book Designing Agentive Technology couldn’t be better. AI has moved from being the “next big thing” to being the thing for designers to grapple with. I’ve even done some research that demonstrates how important AI and machine learning are to UX people.

    Technology has been getting smarter for years, and many of us have already been integrating AI into designed experiences. Think Siri, Alexa, wearables, automatic pet feeders, self-driving cars.

    If you’re venturing into the world of AI this year (or just thinking about it), there are two reasons you should consider picking up a copy:

    1. It’s practical. When it comes to AI, there simply aren’t a lot of books—yet—that provide such practical guidance to designers. Kudos to Chris for making designing agents clear and concrete.
    2. It’s necessary. Technology always races ahead, forcing us slow-moving humans to catch up with its impacts. Those impacts can be troubling and even destructive. We need to work harder to humanize the technologies we create, and no single group will be more important to those efforts than designers. See this book as preparation for rehumanizing AI.
    You can read a free excerpt from Designing Agentive Technology from Designing Agentive Technology in today’s A List Apart. The book—like all of our titles—is available in just about every format you might need: a lovely color paperback, and PDF, MOBI, EPUB, and DAISY digital formats. You can purchase your copy from us directly, or make Jeff Bezos even richer. Let us know what you think of Designing Agentive Technology.